If you have any questions, want to be a distributor for nail bits or silicone hands, or want to be partner for NailBox please fill out this form. We will do our best to respond to your email as soon as possible

Please check this most popular questions before sending us a message:)

When will I receive my hand?

These hands are made individually for each order. At this time we have a lot of orders so the shipping time might be up to 6-8 days. Which means paying for fast shipping (Priority mail, DHL) will not get your order shipped out faster.

I ordered my NAILBOX. When it will be shipped?

Boxes normally ship out within 5-10 business days from the date your payment was received and tracking information is sent via email within 48-72 business hours from the ship date.

Do you ship internationally?

Yes, we ship internationally. You can see the estimated shipping cost at the checkout before you pay for your order.

Customs, Duties and Taxes

​Red Iguana LLC is NOT responsible for any customs fees incurred from imported goods. Due to the complexity of international laws and taxes, we do not include those fees in orders. You are responsible for any local customs and duties on your order. We are required by law to disclose the full value of the package contents and cannot alter this value. If an order is refused or undelivered due to incorrect / incomplete address, then you are responsible for the original shipping expenses, as well as any additional duties, fees, customs or taxes incurred in shipping.

For more popular questions click here

For more about shipping and returns click here